FAQs | HiRaze – Expert Parenting PDF Guides for New Parents
Frequently Asked Questions
What is HiRaze?
HiRaze is an online store offering downloadable PDF guides for new parents. Our content is created to support families through common parenting challenges with evidence-based, easy-to-follow advice.
What kind of products do you offer?
We offer parenting and baby-care digital guides in PDF format, including topics such as sleep training, soothing techniques, feeding schedules, and development tracking.
How will I receive my digital guide after purchase?
After your purchase, you'll receive an email with an instant download link. You can also download the file directly from the order confirmation page.
Can I print the guides?
Yes, all of our PDFs are printer-friendly and can be printed at home or at a local print shop.
I didn't receive my download link. What should I do?
First, check your spam or promotions folder. If it's still missing, please email us at support@hiraze.com and we’ll send it again right away.
Are the guides written by professionals?
Yes, our content is developed by child development specialists, parenting coaches, and education professionals.
Can I get a refund?
Since our products are digital downloads, we do not offer refunds. However, if you encounter a problem, please reach out and we’ll be happy to help.
Can I share the guide I purchased?
No, your purchase is for personal use only. Redistribution, resale, or sharing of the files is not permitted.
Do you offer bundles or collections?
Yes! Check out our Development Series for curated bundles of our best-selling PDFs.
How can I contact you?
Email us anytime at support@hiraze.com. We usually respond within 24 hours.